Terms of Service for pertourmarket.com
Last Updated: 24-06-2023
1. Introduction
Welcome to pertourmarket.com, the premier tours marketplace connecting enthusiastic travelers with experienced tour operators. These Terms of Service outline the terms and conditions governing your use of our platform. By accessing or using pertourmarket.com, you agree to abide by these terms.
2. User Responsibilities
a. **Tour Operators:** As a tour operator on pertourmarket.com, you are responsible for providing accurate and compelling information about your tour packages. Timely responses to booking requests, adherence to our platform fee policy, and transparent communication are essential elements of your responsibilities.
b. **Travelers:** By using our platform, travelers agree to provide truthful information during the booking process, make payments according to the terms specified by tour operators, and respect the terms and conditions set by each tour operator.
c. **Tour Experts:** If you are a tour expert contributing to our forum, your role is to provide helpful, accurate, and unbiased information in response to questions posed by fellow travelers. Your expertise contributes to the vibrant community we aim to foster.
c. **Freelance Per Tour Market Writers:** Together with these terms, we have additional terms that directly affect our freelance writers. Read the terms here.
3. Booking and Payments
a. Travelers initiate the booking process by submitting requests for specific tour packages. Tour operators are responsible for promptly providing detailed tour itineraries along with quotes.
b. Upon selecting a tour operator and confirming the booking, payments must be made in accordance with the tour operator's specified terms and conditions. Pertourmarket.com facilitates only the tour booking requests and communication, deducting a platform fee ranging from 1 to 3% of the total tour quote.
c. The platform fee is crucial for maintaining and improving our services, ensuring a seamless experience for both tour operators and travelers.
4. Cancellation and Refunds
a. Tour operators are required to clearly articulate their cancellation and refund policies. Travelers are bound by these policies upon confirming their bookings.
b. It's important to note that pertourmarket.com is not directly involved in processing refunds or even the transactions. Transactions and Refunds are subject to the policies set forth by the respective tour operators. We recommend reviewing these policies before finalizing any bookings.
5. Forum Usage
a. We encourage responsible and constructive use of our forum by both tour experts and travelers. Your contributions play a vital role in creating a supportive and informative community.
b. Inappropriate or offensive content is strictly prohibited. Pertourmarket.com reserves the right to remove such content and take appropriate actions, including the suspension or removal of users responsible for violating these guidelines.
6. Changes to Terms
We reserve the right to update our Terms of Service. Any changes will be posted on this page, and we encourage users to regularly review this document. The date of the last update will be prominently displayed at the top of the page.
7. Contact Us
If you have any questions or concerns about our Terms of Service, please don't hesitate to contact our support team at terms@pertourmarket.com. We value your feedback and are here to assist you.
By utilizing our website, you acknowledge and agree to the terms and conditions outlined in this comprehensive Terms of Service document.